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Legal Statement

SecureDAM strives to provide its customers and website users with the information they need to ensure that their use of our website, computer network, products and services is in accordance with the policies and restrictions we place on their use. Your understanding of the terms and conditions governing the use of our website, computer network, products and services and your cooperation in policing those persons that may be violating these terms and conditions will ensure that all of our products, services and computer network resources are used in a manner that maximizes their availability to our customers and website users.

Legal Terms & Conditions

This webpage contains important information regarding the terms and conditions that you and our customers must agree to in order to use our website and computer network or purchase our products and services.

Each user of the SecureDAM website and computer network and each customer that purchases any product or service from SecureDAM must agree to the following terms and conditions and all such use and purchases are subject to and contingent upon your acceptance of these terms and conditions. Please carefully review the information below.

Acceptable Usage Policy ("AUP")

Terms of Service ("TOS")

Service Level Agreement ("SLA")

Privacy Policy

Please note that SecureDAM reserves the right to amend, alter, modify or replace, from time to time, all or any portion of the terms and conditions set forth above.

If you have questions regarding these terms and conditions, please email SecureDAM' Legal Department at legal@securedam.com.

Violations & Complaints

As a provider of hosting services, SecureDAM provides resources with which our customers host thousands of websites. Please note that SecureDAM is not responsible for the content that customers publish on their websites nor can we police each and every webpage that is published using our resources. As such, we encourage you to report any potential violations of the law, our terms and conditions or the rights of others, using the resources set forth below. We will attempt to respond to, investigate and resolve each complaint we receive from you. Complaints may include reports of trademark infringement, copyright infringement, spam, phishing, fraud or hacking. Please carefully review the following information to ensure that your complaint is directed to the proper SecureDAM representative - your failure to do so may delay or prevent our response to your complaint.

Potential Trademark & Copyright Violations

Pursuant to Title 17, United States Code, Section 512(c)(2), all notifications of claimed copyright and/or trademark infringement on the SecureDAM system or Web site should be sent ONLY to our Designated Agent.

NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING LUSH TECHNOLOGIES THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED.

WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER'S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.

DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT INFRINGEMENT (e.g. REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF E-MAIL ABUSE, etc.) TO THE CONTACT LISTED BELOW. YOU WILL NOT RECEIVE A RESPONSE IF SENT TO THAT CONTACT.

Written notification must be submitted to the following Designated Agent:

SecureDAM, Inc.
Legal Department
P.O.Box 340728 Austin, Texas 78734

copyright@securedam.com

Under Title 17, United States Code, Section 512(c)(3)(A), the Notification of Claimed Infringement must include the following:

  1. Physical or electronic signature of a person authorized to act on behalf of the copyright owner.

  2. Identification of the copyrighted work claimed to have been infringed or a representative list if multiple works are involved.

  3. Identification of the material that is claimed to be infringing that should be removed or access to disabled and information reasonably sufficient to enable the online service provider to locate the material (usually a URL to the relevant page).

  4. Information reasonably sufficient to allow the online service provider to contact the complaining party (address, phone number, e-mail address).

  5. Statement that the complaining party has "a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law."

  6. Statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner.

Spam, Phishing, Fraud, Hacking and Other Abuse Complaints

If you have a complaint regarding potential spam, phishing, fraud, hacking or other violations of our AUP, please direct those complaints to abuse@securedam.com.

Our Abuse Department is trained to respond to, investigate and take remedial measures regarding spam, phishing, fraud, hacking or other violations of our AUP - please do NOT direct these complaints to our Legal Department - doing so may delay or prevent our response to your complaint.

Customer Information & Requests for Information

SecureDAM strives to protect its customers' information and personally identifiable information stored on or transmitted through its computer network. Please carefully review our Privacy Policy . Ordinarily, SecureDAM will not disclose any confidential information, including customer information or information stored on or transmitted through our computer network, except when (i) required pursuant to a valid court order or subpoena, (ii) we believe the disclosure of such information may prevent bodily injury or death or serious harm to a person or their property or (iii) as otherwise required by law.

All inquiries regarding the production of information or compliance with court orders or subpoenas should be directed to SecureDAM' Legal Department at legal@securedam.com or faxed to our Legal Department's compliance representative at (214) 853-5697.

Please note that our Legal Department (and not our Abuse Department) handles all inquires regarding the production of customer information or other confidential information - please do NOT direct these complaints to our Abuse Department - doing so may delay or prevent our response to your complaint. Representatives outside of SecureDAM' Legal Department are not authorized to disclose any such information.